APPLICATION/ORIENTATION/PAYMENT FOR NEW CONNECTION:
Duration:
- 15 to 30 minutes
Officers in Charge:
- Kim S. Romero
- Genevive J. Tropa
ESTIMATION/INSTALLATION OF WATER METER AND SERVICE LINES FOR NEW CONNECTION:
Duration:
- Within the day or the next day but not later than 2 days
Officers in Charge:
- Nicasio P. Luna Jr.
- Luciano G. Diaz Jr.
METER READING/PREPARATION AND DISTRIBUTION OF STATEMENT OF ACCOUNT:
Duration:
- 2 to 3 minutes every water meter
Officers in Charge:
- Edwin C. Mejia
- Marvin P. Natividad
BILLING AND DISTRIBUTION OF STATEMENT OF ACCOUNTS
Duration:
- Every first 4 working days of the month
COLLECTIONS (Office Collection ONLY):
Duration:
- 2 to 3 minutes every concessionaire
Officer in Charge:
- Genevive J. Tropa
REPAIRS/MAINTENANCE:
Duration:
- Within the day
Officers in Charge:
- Luciano G. Diaz Jr.
- Juanito P. Daranciang
OTHER SERVICES/COMPLAINTS/REPORTS:
Duration:
- Immediately as the need arises
Officers in Charge:
- GM Antonio N. Junio
- Marjorie C. Ocampo
DISCONNECTION TEAM:
Officers in Charge:
- Nicasio P. Luna Jr.
- Edwin C. Mejia
- Alfredo M. Tugade
